Shipping Policy

Transportation scope

AI GTRADE LIMITED caters to the mass market and offers free shipping.

Order processing and delivery

After the order is confirmed, AI GTRADE LIMITED strives to process and ship within 24 hours. Our standard shipping time is usually 3 to 7 business days. For customers seeking expedited delivery, we offer additional express options, with costs varying based on specific requirements.

Shipping methods

To ensure efficient and reliable delivery, we employ reputable shipping carriers. Shipping method selection is customized based on the content of your order and designated shipping address.

Order Tracking

Customers can easily monitor order status with our order tracking number. If you need any assistance, our customer service team is ready to support you.

Shipping insurance

To protect your purchase during shipping, AI GTRADE LIMITED offers shipping insurance on all orders. If damage or loss occurs during transportation, we will promptly refund or replace it to ensure your satisfaction.

We hope this shipping policy will clarify and guarantee our commitment to delivering your order in a timely and safe manner. Thank you for choosing AI GTRADE LIMITED for your lighting needs.